Solution: Use a USB drive with a capacity of 4-32GB to download the upgrade files to upgrade.

Upgrade files: Click Here

Reason:

• The power supply fuse is burnt out
• Microprocessor abnormal operation caused by other factors
• After unplugged the host connector, it is not plugged in within 5 minutes
• The host or screen plug is not plugged tightly

Solution

• Replace the fuse of the same model
• Restart the key fob
• Connect all the wire harnesses, lock the car for 2 hours, keep the mobile phone and remote key more than 20 meters away from the car, and check whether the screen can be setup after 2 hours
• Reconnect the host plug

Reason

• Screen data error

Solution

• Press the RST reset button on the right side of the screen to restart the system

Reason

• Navigation software is uninstalled or deleted

Solution

• Reinstall the navigation software

Reason

• WIFI is not connected

Solution

• Connect WIFI to synchronize online map

Reason

• GPS antenna position interferes

Solution

• Relocate the position

Reason

• The protocol wire of the power wire is not connected

Solution

• Reconnect the wire and check the wire interface

Reason

• Front camera function is not turned on

Solution

• Vehicle setting - Others - Turn on Front camera

Reason

• Check whether the SIM card is loose or not inserted

Solution

• Re insert the SIM card and then restart again

Reason

• Carplay did not connect in the correct way or the screen software version is outdated

Solution

• Reconnect Bluetooth or upgrade APP; Contact aftersale service or download the upgrade software from the website

Reason

• The system signal is not synchronized

Solution

• Unplug the power cable and reconnect

Reason

• The camera has water ingress or the harness is aged and broken
• The harness of camera is loose

Solution

• Replace the front camera
• Reconnect the camera harness