If you don't like the product you ordered, we are happy to provide a 14-days return or refund policy for items in "good condition".
If the product is the customized product and in the production, no refund or return without quality problems.
Cause 1: Improperly connected adapter harness
Solution: Reinsert and secure the plug.
Cause 2: Main unit plug disconnected and not reconnected within 5 minutes
Solution: Reconnect the harness, lock the car for 2 hours, keep your phone and remote key more than 20 meters away from the car, and check if the screen can light up after 2 hours.
Cause: Not connected to the correct main unit Bluetooth
Solution: Re-search and connect to the correct Bluetooth device.
Cause: Seat harness not connected
Solution: Reconnect the harness.
Cause: Air conditioning interface in the closed state
Solution: Click to open the air conditioning and adjust the fan speed.
Cause: Bluetooth may not be connected
Solution: Reconnect Bluetooth on the main unit, then restart the original car's head unit.
Cause: Child lock is activated
Solution: In the upper right corner of the screen, slide to hide SOD and disable the child lock.
Cause: USB drive inserted into the wrong port
Solution: The left port is for data reading, and the right port is for fast charging.
Cause: Incorrect method
Solution: Refer to the correct method for turning on the screen.
Cause: 242315.5CM, 1.4KG